Branch Manager

Job Title: Branch Manager or Assistant Manager

Location: Antelias, Mansourieh, Ashrafieh, Zouk Mkayel, Hazmieh, Saida

Company: Basic

About Basic:

Basic is a leading off-price retail chain delivering exceptional value to customers through a diverse range of high-quality apparel, footwear, and accessories. With a focus on customer satisfaction and operational excellence, we aim to redefine the shopping experience in every store.

Job Overview:

We are seeking experienced and dynamic people to be part of our branch management teams. The ideal candidate will drive sales, ensure smooth store operations, and foster a culture of excellent customer service. As a member of the management team, you will oversee all aspects of the store, including team management, inventory control, and achieving sales targets while upholding Basic's brand standards.

Key Responsibilities:

Operational Excellence:

• Oversee daily store operations to ensure smooth and efficient functioning.
• Maintain optimal inventory levels, ensuring proper stock rotation and timely replenishment.
• Ensure compliance with company policies, procedures, and visual merchandising standards.

Team Leadership:

• Lead, motivate, and manage a team of store employees to achieve sales targets and deliver outstanding customer service.
• Conduct regular training sessions to enhance staff skills in sales techniques, product knowledge, and customer interactions.
• Set performance goals, provide constructive feedback, and conduct performance evaluations.

Sales and Customer Focus:

• Address customer inquiries, complaints, and feedback promptly and professionally to ensure satisfaction.
• Foster a welcoming store environment that enhances the shopping experience.

Compliance and Safety:

• Ensure store operations comply with all legal, safety, and security requirements.
• Regularly inspect the store for safety hazards and take corrective actions as needed.

Qualifications:

• Bachelor's degree in Business Administration, Retail Management, or a related field (preferred).
• Proven experience as a Branch Manager, Store Manager, or similar role in retail.
• Strong leadership, team management, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to meet sales targets and manage store operations effectively.
• Proficiency in retail management systems and basic financial analysis.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.