Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

The DOSM provides professional advisory and executes support service to the GM in order to reach the establishment strategic goals.
He/she participates in putting the revenue targets for the annual hotel business plan for rooms, F&B and minor operating departments.
He/She sets and maintains the yield management strategies along with Director of Revenue and GM.
He/She ensures field sales team is update date with market trends and clients' needs and follows up on their activities' outcome.
He/she manages and controls department budget and expenditures.
He/She supervises the Marketing work and the quality and standard of all printings, collaterals and promotions (online, offline)
Oversees the meeting and Events section making sure targets are met and customers are satisfied.
He/She manages all aspect of the sales and marketing activities making sure the team is working towards achieving hotel's budget.
He/she ensures that the Hotel consistently disposes of adequate, motivated and skilled personnel within the sales team.
He/She provides clear direction, establishes goals and appropriate timeframes.
He/She manages conflicts and coordinates with all hotel departments.
HE/she drives all hotels specific programs that affect guest satisfaction and profitability in the hotel
Demonstrates an ability to set priorities, develops managerial work strategies (using delegation, empowerment, meetings, action plans)
Conducts regular associate's meetings to keep them all aligned with the goals and well informed about.
Conducts performance review and evaluate team's performance. Coaches and impact team member development plans within the department.

Qualifications

Must demonstrate and ability to clearly communicate in verbal and written format.
Builds positive and productive working relationships with customer, subordinates, peers, superiors, and business partners.
Has the ability to build a team with different opinions, skills, experience and background and lead it to reach the hotel's goal.
Can handle difficult situations with poise and self-assurance.
Risk taker and decision maker.
Is honest, reliable, consistent, professional and ethical
Is a Solution provider and a decision Maker
Has Excellent time Management skills
Must have market Knowledge and experience
Conveys relevant information in a timely fashion.
Has the ability to guide, motivate and inspire the team

Director of Sales and Marketing

Job Type