Account Manager - Technology Sales

Job Purpose

Responsible for achieving maximum sales volume and profitability, growth and account penetration by effectively selling the company’s solutions

Responsible for the implementation of Sales Strategies and objectives defined by upper management

Perform duties in accordance with Malia Group Policies and Procedures

Duties And Responsibilities

On Sales

• Develop and demonstrate a comprehensive knowledge of the marketed solutions
• Analyze the market’s potential and determine the value of existing and prospective clients
• Establish, develop and maintain productive and professional relationships with current and prospective customers to generate new business for the company’s services
• Perform cold calls and in-person visits to understand and quantify customers’ requirements
• Lead presentations to potential customers, suppliers and promote Maliatec Solutions
• Coordinate sales efforts with marketing, sales management, logistics and technical service teams
• Develop effective proposals, quotations for prospective customers while ensuring proper negotiation in order to close deals
• Meet the Unit’s assigned targets for profitable sales volume and strategic objectives. Achieve assigned sales quota in designated strategic accounts
• Participate in trade shows, conventions, conferences and other events, to promote the company’s services

On Customer Service

• Maintain high customer satisfaction levels that meet the company’s standards
• Participate in investigations of customer complaints, respond to all customers’ queries and concerns in a timely manner
• Proactively assess customer needs on on-going basis and lead solution selling that best address these needs

On Compliance

• Follow up and abide by clients agreements, credit limits and mode of payment

On Reporting

• Report to management on customer needs, problems, competitive activities and potential for new services
• Keep manager informed about products’ performance, opportunities, budget variances and problems that are encountered

On Technology

• Stay abreast of latest mobile technologies, applications, technical services, market conditions, competitors’ and competitive activities, advertising and promotional trends through research and readings

Education And Experience

Education

Bachelor Degree in Business Administration or Marketing

Experience

Minimum 4 years of strategic sales experience in technology solutions’ selling especially in Mobility or GPS