Loyalty & Marketing Data Analyst

Company Description

FOOD RETAIL SAL, established in 2019, operates Promarché Market Partenaire Intermarché, a growing supermarket chain in Lebanon. The company opened its first branch in Baabda in February 2020, followed by additional branches in Baabda Square and Hazmieh. FOOD RETAIL SAL offers a wide range of private label food and non-food products, ensuring high quality and competitive prices through direct imports from France. Despite economic challenges in the Lebanese market, the company remains committed to growth and development, believing in the country's potential.

Role Description

We are looking for a Loyalty & Marketing Data Analyst with FMCG experience to help shape how we engage, reward and retain our customers.

Key Responsibilities

• Own and evolve a high-impact loyalty program in a fast-moving FMCG retail environment
• Analyze shopper behavior, baskets, frequency, and promotions to drive smarter marketing decisions
• Measure and improve the performance of campaigns across in-store and digital touchpoints
• Turn data into clear insights and recommendations that influence strategy, not just reports

Requirements

• 2+ years FMCG experience (supermarkets, retail chains, FMCG companies)
• Strong analytical skills (Excel / Google Sheets)
• Experience working with sales, customer, or loyalty data
• Curious, business-minded, and eager to make an impact
• CRM or loyalty platforms experience
• BI tools (Power BI, Tableau, Looker)
• FMCG experience is mandatory.