Business Analyst – ERP Implementation/Odoo – Lebanon

• Beirut, Lebanon
• Posted 5 months ago
  
  

Business Analyst - ERP Implementation/Odoo

We're looking for a self-motivated Business Analyst who thrives on learning, collaboration, and driving impactful ERP solutions.

Experience Level: Junior/Mid-Level

Industry: Business Software/ERP (Odoo)

About Us

Azkatech is dedicated to delivering exceptional Odoo implementations, maximizing value and minimizing time-to-value for our partners. We foster a culture of continuous improvement, seeking motivated, self-learning individuals who excel in remote team collaboration.

Key Responsibilities

• Requirements Elicitation & Analysis
• Stakeholder Identification & Engagement
• Map and engage finance, sales, HR, warehouse, and other department leads
• Create RACI matrices and escalation paths
• Interviewing & Active Listening
• Conduct structured interviews, workshops, and documentation reviews
• Ask clarifying questions, listen for pain points, and document insights
• Facilitation of Workshops & Discovery Sessions
• Lead gap-analysis workshops, whiteboarding sessions, and system walkthroughs
• Business Process Mapping & Optimization
• Process Mapping
• Develop As-Is and To-Be process diagrams (BPMN, swimlane) using Lucidchart, Visio, Draw.io, or similar tools
• Optimization & Automation
• Identify inefficiencies and recommend automation and best-practice improvements
• ERP Support, Implementation & Fit/Gap Analysis
• Module Recommendation
• Map business needs to native Odoo modules or features (CRM, Inventory, Accounting, HR, etc.) and collaborate with Odoo consultants and the functional team to develop a complete solution
• Configuration & Testing
• Support system setup, configuration, and user-acceptance testing when needed
• Fit/Gap Analysis
• Create fit-gap and traceability matrices; assess customization vs. configuration trade-offs (with the help of Odoo consultants and the functional team)
• Use Case, User Story & Functional Specification Development
• Write detailed user stories with acceptance criteria
• Produce BRDs, FRDs, and MoSCoW-prioritized requirement documents
• Maintain sign-off sheets and change-control logs
• Training, Documentation & Validation
• User Guides & Training
• Develop end-user documentation and run training sessions to ensure adoption
• Documentation & Stakeholder Validation
• Validate requirements with stakeholders; manage sign-off and version control
• Stakeholder Communication & Project Collaboration
• Serve as liaison between business units, developers, and vendors
• Provide regular progress updates and risk assessments
• Build trust through empathy, adaptability, and clear communication
• Analytical & Critical Thinking
• Apply root-cause analysis (5 Whys, Fishbone) and SWOT as needed
• Challenge assumptions to ensure solutions address real business problems
  

Qualifications

• 2–7 years of experience as a Business Analyst in the ERP domain (Odoo experience is a strong plus)
• Bachelor's degree in Business Administration, Finance, or Information Systems
• Proven experience in stakeholder engagement across Finance, Sales, HR, and Operations
• Proficiency in business process modeling tools
• Familiarity with Agile methodologies and user-story writing
• Experience with financial system setup (GL, AR/AP, cost-center reporting)
  
  

Preferred Qualifications

• Certifications such as CBAP or Odoo Certification
• Hands-on experience with other ERP platforms (SAP, Oracle, Dynamics, etc.)
  
  

Why Join Azkatech?

• Competitive salary and benefits package
• Performance-Based Incentives: Commissions, bonuses on targets and qualified lead generation.
• Opportunity to work with a leading Odoo Gold partner
• Professional development and growth opportunities
• Dynamic and collaborative work environment
  
  

To apply for this job email your details to [email protected]